Occasional travelers with moderate travel experience.
Task No. | Description | Prerequisites | Completion Criteria | Max. Time | Possible Solution Path |
---|---|---|---|---|---|
1 |
Please go to the web site:
and spend a few minutes looking around the site.
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Sie haben nun ein paar Minuten Zeit, um sich auf dieser Website umzusehen.
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Browser is open at
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The user indicates that they have finished looking around. |
3 minutes. |
After 3 minutes, ask the user:
[
] |
2 |
Find out what different types of sports trips the website offers.
[ |
Browser is open at |
Information was found. |
3 minutes. |
Home → Reisethemen → Sportreisen |
3 |
Find the office in Graz that specialises in golf travel. What are their address and opening hours?
[ |
Browser is open at
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Information was found. |
5 minutes. |
Home → Reisebüros → Sportspezialisten → Golfreisen Graz |
4 |
Find the cheapest offer for a trip to Thailand for one person departing from any Austrian airport within the month of May with a travel duration of exactly one week.
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Browser is open at
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The user locates the cheapest offer for the given criteria. |
7 minutes. |
Home → Pauschalreisen → Reisezeitraum und -dauer entsprechend auswählen → alle österreichischen Flughafen anhaken → Personenanzahl anpassen → Suchen → Reiseziel auf das Land Thailand stellen → Sortierung gegebenenfalls auf Preis ändern |
5 |
Search the blog for hotel recommendations in Cyprus and choose a nice hotel with less than five stars. Then, return to the home page and use the search function to find the hotel again with the following criteria:
Once you have found the hotel, select a travel operator of your choice. Proceed with the booking, but stop at the point where you actually have to confirm the booking.
[
Nachdem Sie das Hotel wieder gefunden haben, wechseln Sie nun den
Reiseveranstalter beliebig. Folgen Sie den weiteren Buchungsschritten
bis zur Zahlungsverpflichtung, dann brechen Sie ab.
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Browser is open at
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User reached the end of the checkout process and stopped before confirming. |
12 minutes. | Home → Reiseblog → Hoteltipps für Zypern → Hotelnamen finden → Home-Button → Nur Hotel → Reisezeitraum und Personenanzahl anpassen → Suchen → Reiseziel auf Zypern ändern → Filter setzen um Suche nach Hotel zu erleichtern → Hotel anklicken → Veranstalter bearbeiten → zur Buchung → Daten ausfüllen → wenn “zahlungspflichtig buchen” erreicht, Bestellvorgang abbrechen |
Occasional travelers with moderate travel experience.
Task No. | Description | Prerequisites | Completion Criteria | Max. Time | Possible Solution Path |
---|---|---|---|---|---|
1 |
Please go to the web site:
and spend a few minutes looking around the site.
[
Sie haben nun ein paar Minuten Zeit, um sich auf dieser Website umzusehen.
|
Browser is open at
|
The user indicates that they have finished looking around. |
3 minutes. |
After 3 minutes, ask the user:
[
] |
2 |
Find out what the maximum possible value for a physical gift voucher in Euro is.
[ |
Browser is open at
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Correct amount was stated (€1000). |
3 minutes. |
Home → scroll down to Gift Cards → select Physical (by post) → select EUR as currency → select the hightest amount possible
[ |
3 |
Find out how much it costs to take your ski equipment under 20 kg with you if you pay the fee at the airport.
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Browser is open at
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User successfully found the information (€50/£50). |
6 minutes. |
Home → scroll to the bottom of the website → Useful Info → Fees → search Ski equipment → read the price in the column "Post Booking/Airport"
[ |
4 |
Create an account for ryanair.com using the example data provided.
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Browser is open at
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The user succesfully created an account. |
6 minutes. |
Home → Sign Up → enter email & password → enter activation code
[ |
5 |
Search for the cheapest one-way flight from Dublin to any destination on June 10, 2024 for one adult and one infant. Select the flight and choose a fare type that includes Priority Boarding. You also want to take a 20 kg piece of luggage with you on your trip and book a travel insurance of your choice. Continue entering your details until you are asked to enter payment information. How much will your trip cost in total?
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Browser is open at
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User booked the trip upto payment and stated the total cost. |
12 minutes. |
Home → Flights → select "One way" → select Dublin as origin airport, "Any destination" as destination airport, enter the correct date and the passenger details → Search → click on the destination appearing on the top of the listing → View flight → check at which times the flight is the cheapest → Select → choose the fare type "Regular" or "Flexi Plus" → enter passenger data → Continue → select seat → Continue → check-in one 20kg bag → Continue → add a travel insurance of your choice → Continue → Continue
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