T3 Leonardo asfinag.at

Human-Computer Interaction SS 2026

User Groups and Tasks

1.1 Language to Test

The web site can potentially be tested in either German or English. Choose one of German or English for all the tests. All test users must speak and test in that chosen language.

1.2 User Group to Test

Car drivers in Austria.

1.3 Internal Task List

Table 1: Internal task list for asfinag.at
Task No. Description Short Title Prerequisites Completion Criteria Max. Time Possible Solution Path
1

Please go to the web site:

asfinag.at

and spend a few minutes looking around the site.

[
Besuchen Sie folgende Webseite:

asfinag.at

Sie haben nun ein paar Minuten Zeit, um sich auf dieser Webseite umzusehen.
]

First Impressions

Browser is open at
google.com.

The user indicates that they have finished looking around.

3 minutes.

After they have looked around, ask the user:

  1. Who does this web site represent?
  2. Who is this web site intended for?
  3. What does this web site offer?

[
Nach dem Herumschauen wird der Benutzer gefragt:

  1. Wer präsentiert sich hier?
  2. Für wen ist diese Webseite gedacht?
  3. Was wird hier geboten?

]

2

Check the current traffic information on the motorway between Graz and Vienna. Are there any major issues on that route?

[
Kontrollieren Sie die aktuellen Verkehrsinformationen auf der Autobahn zwischen Graz und Wien. Gibt es irgendwelche größeren Beeinträchtigungen?
]

Traffic Information

Browser open somewhere on
asfinag.at.

Traffic information found.

3 minutes.

Start page → Traffic info in the bottom right → View traffic information → All traffic info → View all traffic information integrated in the route planner

3

{Add a task of your own of medium difficulty.}

[
{Translate it into German.}
]

{Short Title}

Browser open somewhere on
asfinag.at.

{Specify when completed.}

{Specify max. time (in range 5 to 7 minutes).}

{Specify possible solution path.}

4

Plan a route between Graz and Linz. How much would any section-specific tolls amount to?

[
Planen Sie eine Route zwischen Graz und Linz. Wie hoch wären die Mautkosten unter Berücksichtigung der streckenspezifischen Mauten (Sondermauten)?
]

Route Planner

Browser open somewhere on
asfinag.at.

Route planned and toll costs found.

7 minutes.

Start page → Route planner in the bottom right → Choose start and destination → In the widget on the left the route is shown → Find all section specific tolls that need to be paid → For each one find the respective price via the homepage → Calculate the total cost by summing up the section specific tolls as well as the total vignette cost for the chosen period of time

5

Create an account on the web site using the credentials provided. Add the relevant toll products for the route from Task 4 to the shopping cart. Go to the shopping cart and check out. Stop before making any payment.

[
Registrieren Sie sich auf der Webseite mit den zur Verfügung gestellten Benutzerdaten. Fügen Sie die relevanten Mautprodukte aus der letzten Aufgabe zum Warenkorb hinzu. Navigieren Sie zum Einkaufswagen und beginnen Sie mit dem Bezahlvorgang. Stoppen Sie vor der Zahlung.
]

Registration and Ordering

Browser open somewhere on
asfinag.at.

User registered and went through checkout.

12 minutes. Start Page → Login → Create account → Enter data → Click “Login Now” button → Go to shop → Add toll products to Shopping Cart → Go to Shopping Cart → Click on Checkout button → Process checkout