T4 Lilith graz-airport.at

Human-Computer Interaction SS 2025

User Groups and Tasks

1.1 Language to Test

The web site can potentially be tested in either German or English. Choose one of German or English for all the tests. All test users must speak and test in that chosen language.

1.2 User Group to Test

Holiday travellers.

1.3 Internal Task List

Table 1: Internal task list for graz-airport.at
Task No. Description Short Title Prerequisites Completion Criteria Max. Time Possible Solution Path
1

Please go to the web site:

graz-airport.at

and spend a few minutes looking around the site.

[
Besuchen Sie folgende Website:

graz-airport.at

Sie haben nun ein paar Minuten Zeit, um sich auf dieser Website umzusehen.
]

First Impressions

Browser is open at google.com.

The user indicates that they have finished looking around.

3 minutes.

After they have looked around, ask the user:

  1. Who does this web site represent?
  2. Who is this web site intended for?
  3. What does this web site offer?

[
Nach dem herumschauen wird der User gefragt:

  1. Wer präsentiert sich hier?
  2. Für wen ist diese Website gedacht?
  3. Was wird hier geboten?

]

2

How many flights are there on Mondays from Graz to Munich?

[
Wie viele Flüge von Graz nach München gibt es montags?
]

Flight to Munich

Browser is open at graz-airport.at.

Found 3 flights to Munich.

3 minutes.

Start page → Current flights → Flight Schedules → Scroll down to Munich → Count flights which fly daily or mondays

3

{Add a task of your own of medium difficulty.}

[
{Translate it into German.}
]

{Short Title}

Browser is open at graz-airport.at.

{Specify when completed.}

{Specify max. time (in range 5 to 7 minutes).}

{Specify possible solution path.}

4

Book a one-way, direct flight from Graz to Berlin with one checked-in suitcase. Stop before entering any payment information.

[
Buchen Sie einen Einweg-Direktflug von Graz nach Berlin mit einem aufgegebenen Gepäckstück. Stoppen Sie vor der Eingabe von Zahlungsinformationen.
]

Book a Flight

Browser is open at graz-airport.at.

User entered the correct details in the booking dialog.

7 minutes.

Start Page → Destinations & Flight from Graz → Booking → Flight search dialog → Booking dialog

5

Take a virtual tour of the airport and find a supermarket.

[
Machen Sie einen virtuellen Rundgang durch den Flughafen und finden Sie einen Supermarkt. ]

Virtual Tour

Browser is open at graz-airport.at.

User found Spar.

12 minutes. Start Page → At the airport → Virtual Tour → Walk around to find Spar