T5 Jan uniqlo.com

Human-Computer Interaction SS 2025

User Groups and Tasks

1.1 Language to Test

The web site can potentially be tested in either German or English. Choose one of German or English for all the tests. All test users must speak and test in that chosen language.

To test in German, select the Deutschland (Deutsch) version of the site. To test in English, select the Austrian version of the site.

1.2 User Group to Test

Clothing buyers.

1.3 Internal Task List

Table 1: Internal task list for uniqlo.com
Task No. Description Short Title Prerequisites Completion Criteria Max. Time Possible Solution Path
1

Please go to the web site:

uniqlo.com

and spend a few minutes looking around the site.

[
Besuchen Sie folgende Website:

uniqlo.com

Sie haben nun ein paar Minuten Zeit, um sich auf dieser Website umzusehen.
]

First Impressions

Browser is open at google.com.

The user indicates that they have finished looking around.

3 minutes.

After they have looked around, ask the user:

  1. Who does this web site represent?
  2. Who is this web site intended for?
  3. What does this web site offer?

[
Nach dem herumschauen wird der User gefragt:

  1. Wer präsentiert sich hier?
  2. Für wen ist diese Website gedacht?
  3. Was wird hier geboten?

]

2

How many stores are located in Germany? How many of them provide products for kids and babies?

[
Wie viele Läden gibt es in Deutschland? Wie viele davon verkaufen Produkte für Kinder und Babies?
]

German Stores

Browser is open at uniqlo.com.

Number of stores (10), with babies and kids items (8).

3 minutes.

Home → “Women” → “Store Locator” → select Germany → read off information → apply “Baby” and “Kids” filter → read off information

3

{Add a task of your own of medium difficulty.}

[
{Translate it into German.}
]

{Short Title}

Browser is open at uniqlo.com.

{Specify when completed.}

{Specify max. time (in range 5 to 7 minutes).}

{Specify possible solution path.}

4

Check which accessory item for men is currently selling best. Change it into colour blue if available and check if it can be put into the washing machine. Add it to your cart and proceed to check out. Stop before entering any payment details.

[
Sehen Sie nach welches Accessoire für Männer sich aktuell am besten verkäuft. Ändern Sie die Farbe auf Blau falls verfügbar und sehen Sie nach ob man das Produkt in der Waschmaschine waschen kann. Legen Sie es in Ihren Warenkorb und gehen Sie zur Kasse. Stoppen Sie bevor Sie Zahlungsinformationen eingeben.
]

Bestselling Accessory

Browser is open at uniqlo.com.

The user locates the product, retrieves the relevant information and adds the item to the cart.

7 minutes.

Home → “Men” → “Bestsellers” → click on tab “Accessories” → choose first item → select “Material composition and care instructions” → read off information → select “Add to Cart” → select “Go to Cart” → “Go to Checkout”

5

Find the cheapest available T-Shirt with thermal technology. Check whether it is made from recycled materials. Order the item in white, closest to your size. Stop before entering any payment details. How long after buying can the purchase be returned?

[
Finden Sie das billigste noch vorhandene T-Shirt mit Thermofasertechnologie und sehen Sie nach, ob es aus recyceltem Material besteht. Bestellen Sie das T-Shirt in Weiß, in der Größe die Ihnen am besten passt. Stoppen Sie bevor Sie Zahlungsinformationen eingeben. Wie lange nach dem Kauf können Sie die Bestellung zurücksenden?
]

Thermal Clothing

Browser is open at uniqlo.com.

User found relevant information and reached checkout with correct item.

12 minutes. Home → “Men” → “HEATTECH” → “Tops” → sort by ascending price → “Options” → “Made with Recycled Materials” → click on first product → change colour to white if available → select size → “Add to Cart” → “Go to Cart” → “Go to Checkout”. Scroll to bottom of page, click “Exchanges and Returns”.