T7 Robert verbundlinie.at

Human-Computer Interaction SS 2025

User Groups and Tasks

1.1 Language to Test

The web site is only fully available in German. All test users must speak and test in German.

Although the web site can switched to English, only part of the functionality is then available, and is too limited to be tested.

1.2 User Group to Test

Users of public transport.

1.3 Internal Task List

Table 1: Internal task list for verbundlinie.at
Task No. Description Short Title Prerequisites Completion Criteria Max. Time Possible Solution Path
1

Please go to the web site:

verbundlinie.at

and spend a few minutes looking around the site.

[
Besuchen Sie folgende Website:

verbundlinie.at

Sie haben nun ein paar Minuten Zeit, um sich auf dieser Website umzusehen.
]

First Impressions

Browser is open at google.com.

The user indicates that they have finished looking around.

3 minutes.

After they have looked around, ask the user:

  1. Who does this web site represent?
  2. Who is this web site intended for?
  3. What does this web site offer?

[
Nach dem herumschauen wird der User gefragt:

  1. Wer präsentiert sich hier?
  2. Für wen ist diese Website gedacht?
  3. Was wird hier geboten?

]

2

Find the network map of the night bus in Graz.

[
Finden Sie den Netzplan der Nachtlinien in Graz.
]

Nightline

Browser is open at verbundlinie.at.

Nightline network map found.

3 minutes.

Home → customer service → line network maps → Line network Graz Nightline

3

{Add a task of your own of medium difficulty.}

[
{Translate it into German.}
]

{Short Title}

Browser is open at verbundlinie.at.

{Specify when completed.}

{Specify max. time (in range 5 to 7 minutes).}

{Specify possible solution path.}

4

How long will it take to get from Graz Sonnenhang to Leibnitz train station using the first connection tomorrow? How much will it cost using a 10-zone standard price ticket?

[
Wie lange wird es dauern, mit der ersten Verbindung morgen von Graz Sonnenhang nach Leibnitz (Bahnhof) zu fahren? Wieviel kostet die Reise mit der 10-Zonen-Karte zum normalen Tarif?
]

Connection and Price

Browser is open at verbundlinie.at.

Connection and price was found.

8 minutes. Home → input stops → change time → look for connection → price overview.
5

Find the next connection from Graz Hochsteingasse to Graz Eggenberg/UKH using public transport. What is the current traffic situation along the route? Are there any construction sites along the way?

[
Finden Sie die nächste Verbindung von Graz Hochsteingasse nach Graz Eggenberg/UKH mit öffentlichen Verkehrsmitteln. Wie ist die aktuelle Verkehrslage auf der Strecke? Gibt es Baustellen auf der Strecke?
]

Traffic

Browser is open at verbundlinie.at.

Connection and traffic information found.

12 minutes.

Home → navigation tool → find connection → map options → car → traffic → traffic messages